Shipping & Delivery

IQOS Heets Corner ensures that your orders are delivered swiftly and efficiently. Below are the details of our shipping and delivery policies:

✔️ Timely Delivery: Orders placed before midnight are eligible for next-day delivery.

✔️ Availability: We deliver 7 days a week, excluding public holidays.

✔️ Prompt Shipping: We strive to dispatch your order by noon the following working day. Please note that emergencies or severe weather conditions may cause delays.

✔️ Delivery Options: Customers can choose between standard or expedited delivery. Any additional fees will be clearly noted at checkout, depending on the service selected.

✔️ Receipt of Goods: We do not require a signature for delivery. It is your responsibility to ensure someone is available to receive the items.

✔️ Liability: IQOS Heets Corner is not responsible for any items lost or damaged during shipping.

✔️ Pre-orders: Items available for pre-order will have specific delivery dates listed on their product description pages.

✔️ Address Changes: Shipping addresses cannot be changed after an order is placed. Please ensure accuracy when entering your address. Shipping fees are non-refundable, and any returns will have the original shipping fee deducted from the refund.

✔️ Delivery Verification: Our courier will hand over your delivery upon the presentation of your Emirates ID/Passport and payment of the total invoice amount.

✔️ Age Requirement: You must be over the age of 18 to place an order. Orders placed by underage customers will not be processed, and any payments made will be forfeited.

DELIVERY CHARGES

✔️ Standard Delivery: AED 30 for orders below AED 280.

✔️ Free Delivery: Enjoy free shipping on orders with a total value of AED 280 or above.

✔️ Promotions: Unless specified, shipping promotions apply to standard shipping only.

For any inquiries, please contact us at contact@iqosheetscorner.ae or visit our website at iqosheetscorner.ae. Our store is located at Street 16, Villa 56, Al Shilameen St - Umm Suqeim - Umm Suqeim 1 - Dubai, United Arab Emirates.